Terms and Conditions

Sweeney Interpreting is committed to providing interpreting services that are professional and of high quality.

Please read the information below, as use to our services binds you to these terms

  • The interpreter is booked only for the time you request. If you need the interpreter to stay longer it must be discussed with the interpreter and with the understanding that additional charges may be incurred.
  • Minimum booking times & charges:
  • Face-to-face interpreting: 2.0 hours / $190.00 ($95.00 per hour)
  • Video Remote Interpreting (VRI): 1.5 hours / $142.50 ($95.00 per hour). Please note that not all bookings are suitable for VRI.
  • For large interpreting jobs (duration and/or cost wise) may include travel mileage, travel time, accommodation and meals, if applicable.
  • Due date of payment – 30 days from the date of invoice
  • Cancellation fee – Full fee to be paid when cancelled within 24 business hours (minus travel and meal costs if applicable).
  • Evening surcharge – Monday to Saturday - 6.00pm to 8.00am + 20%
  • Sunday and Public holiday surcharge + 30%
  • Travel costs (if applicable) - $75.00 per hour
  • There is a WHS requirement for two interpreters to be booked if the assignment lasts more than one hour. (This is at times negotiable, depending on the nature of the work).
  • If the assignment is to be filmed, then Sweeney Interpreting, and the interpreter working, must be notified beforehand. The filming of interpreters may incur additional fees.
  • GST will be charged where applicable.
  • If you have any questions regarding the information above, please feel free to contact us.

    Last updated: 29 October 2020
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